Frequently Asked Questions

What are the delivery charges for orders?
The machine price is FOB Shanghai. Tell us your destination sea port, so we can check shipping cost for you. please contact us by email, phone call, whatsapp or wechat for further discussion.
Which payment methods are accepted?
1. for our standard machines, delivery term can be shorter than 10 days. we request 100% down payment by t/t; 2. For special design, delivery term can be 20~30 days. payment term: 30% down payment by t/t, the balance paid before shipment; 3.Please contact us if you want LC payment;
How long will delivery take?
standard machines' delivery term can be shorter, less than 10 days. while with special design, we will need about 20~30 days production;
What is the packing method of machine?
All our export machines will be packed in exporting wood case and fixed properly. outside of machine will be covered with film to avoid moisture. marking will be according to order or customer requirements;
Which sea port will be from?
Shanghai port is close to our factory. we will export label machines from Shanghai port. if there is special requirements, please contact us for checking.
What about machine install and training?
All our label cutting, folding, printing machines can be shipped completely. we will delivery install and operation video and manual together. If buyer request it in customer factory, please contact us.